Consumers have the Right to
By law, the State of Arizona grants you the consumer the Right
to Choose which company repairs your car. You may find that your insurance
company tries to direct you to a shop that gives them the cheapest price.
Since not all shops follow safe installation procedures, your insurance company
has no way of knowing what kind of job will be done on your car. You do not have
to go where your insurance company tries to steer you. If you do decide to
go where your insurance company wants you to go, make sure you ask about OEM
parts, urethane sealants, safe drive-away times, and written warranties. Make sure to ask questions to the repair shop if their installers are certified by NGA, also ask about their warranty. Sierra Vista Glass offers a lifetime warranty on workmanship and material. Please give us a call if you have any questions or concerns.